PRIVACY AND RETURN POLICY

PRIVACY POLICY

Not In To Ordinary ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our websitE, place orders, or interact with us in any other way.

By using our Website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
When you place an order or create an account on our Website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

b. Order Information:
Details of the products you order, including design specifications and any customization requests.

c. Automatically Collected Information:
When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, and the pages you visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: We use your personal and order information to process and fulfill your orders, including sending you order confirmations, shipping updates, and handling payments.

Customer Support: To respond to your inquiries, provide customer service, and handle returns or exchanges.

Marketing: With your consent, we may send you promotional emails or newsletters about new products, special offers, or other information we think you may find interesting.

Improving Our Website: To analyze how our Website is used and to improve its functionality and user experience

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering orders. These service providers are required to protect your information and only use it for the purposes for which we share it with them. We may also disclose your information if required by law, or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal obligations, or protect the safety of our users or the public.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access Your Information: You may request a copy of the personal information we hold about you.

  • Correct Your Information: If any of your personal information is inaccurate or incomplete, you may request that it be corrected.

  • Delete Your Information: You may request that we delete your personal information, subject to certain exceptions (e.g., if the information is required to fulfill an order or comply with legal obligations).

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

To exercise these rights, please GET IN TOUCH WITH US at kevin@notintoordinary.com.

Last Updated: 4/2/2025

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will reflect the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

RETURN POLICY

We want you to be completely satisfied with your purchase from Not In To Ordinary. please review our return policy below.

  • Due to the personalized nature of OUR WORK, we do not accept returns on ANY OF OUR products. ALL SALES ARE FINAL.